Sometimes the software has difficulty finding the printer over the network. Note that the computer you are installing the software on must be connected to the same network as the printer. If you have already connected the printer to your network and are now installing the software, the printer should be discovered automatically during the installation process.
The computer you are installing the printer software on must be connected to the same network you are connecting the printer to. Make sure you select the software that is intended for both your computer operating system and your printer model. To ensure you have the latest software, we recommend that you download software for your printer and computer.
